Legal

Privacy Policy

This Privacy Policy explains how Everest Athleisure collects, uses, and protects your personal information when you interact with our brand.

1. Introduction

Everest Athleisure respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, store, or services.

2. Information We Collect

We may collect personal information such as your name, phone number, email address, delivery address, and order details when you place an order or contact us.

We may also collect technical data such as device type, browser, IP address, and browsing behavior for analytics and website improvement.

3. How We Use Your Information

To process and deliver your orders.

To communicate order updates, delivery status, and support responses.

To improve our products, services, and customer experience.

To send promotional offers, updates, and marketing content (via WhatsApp, SMS, or other channels).

4. Payment Information

We do not store sensitive payment information such as full card details.

Payments may be processed through secure third-party payment providers.

For Partial COD orders, advance payment is used to secure logistics and is handled securely.

5. Data Sharing

We may share necessary information with delivery partners to complete your order.

We may use third-party services such as analytics tools, marketing platforms, or payment gateways.

We do not sell or rent your personal data to third parties.

6. Marketing & Communication

By placing an order or contacting us, you may receive communication related to your order and promotional updates.

You may opt out of marketing communication at any time by contacting us.

7. Data Security

We take reasonable measures to protect your data from unauthorized access, misuse, or loss.

However, no system is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain customer data for operational, legal, and record-keeping purposes.

This includes order history, billing details, and communication records.

9. Customer Rights

Customers may request access, correction, or deletion of their personal data where applicable.

Requests may be subject to verification and legal obligations.

10. Cookies & Tracking

Our website may use cookies and tracking tools to improve user experience and analyze traffic.

These tools help us understand customer behavior and improve our services.

11. Third-Party Links

Our website or communication may contain links to third-party platforms.

We are not responsible for the privacy practices of those platforms.

12. Policy Updates

Everest Athleisure reserves the right to update this Privacy Policy at any time.

Continued use of our services implies acceptance of updated policies.

13. Legal Compliance

We may disclose information if required by law, regulation, or legal process.

This ensures compliance with applicable laws in Nepal.